Optio Services (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information necessary to provide our services, which include connecting individuals and businesses with third-party financial service providers. The types of personal information we may collect include:
We collect this information through:
We use your personal information to:
We do not use your personal information for direct marketing purposes without your explicit consent.
We may disclose your personal information to:
We ensure that any third parties we engage are bound by confidentiality and privacy obligations consistent with this policy.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:
You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To make such a request, please contact us using the details provided below.
If you have a complaint about how we have handled your personal information, please contact us using the details below. We will investigate your complaint and respond to you within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the
Australian Information Commissioner (OAIC):
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns, please contact us:
Optio Services
info@optioservices.com.au