Terms and conditions

Effective Date: 01/01/2025

Last Updated: 27/05/2025

Welcome to Optio Services (“we”, “us”, “our”). By accessing and using our website (optioservices.com.au) and services, you agree to the following Terms and Conditions. Please read them carefully.

If you do not accept these Terms, you must not use this Website or any services provided through it.

Overview

Optio Services operates as a referral platform that connects individuals and businesses with licensed third-party providers across financial, mortgage, insurance, and solar service categories. We are not a lender, insurer, or financial advisor and do not provide personal financial, legal, or taxation advice.

Australian
Compliance

Our services are intended for residents and businesses in Australia. We operate in accordance with:

  • Australian Consumer Law (ACL) under the Competition and Consumer Act 2010 (Cth)
  • Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)

Eligibility

To use our Website or services, you must:

  • Be at least 18 years old
  • Reside in Australia
  • Have the legal capacity to enter binding agreements

By submitting an enquiry, you confirm that the information provided is accurate and that you meet these eligibility criteria.

Our Role

We act as an intermediary, matching users with relevant service providers. We may receive a commission or referral fee from these partners. All final advice, quotations, and service agreements are handled directly by the third-party provider.

 

We do not warrant or guarantee:

  • Approval of applications
  • The accuracy or completeness of third-party service information
  • Outcomes or benefits claimed by providers

Third-Party Relationships

We aim to only partner with high-quality, licensed Australian providers. However, we do not control their actions and are not liable for their performance, services, or terms. You are responsible for conducting your own due diligence before entering into any agreement.

User Obligations

You agree not to:

  • Provide false or misleading information
  • Use the Website for unlawful, harmful, or deceptive purposes
  • Attempt to access restricted areas or disrupt platform functionality

Privacy

Your privacy is important to us. We handle personal data in accordance with our Privacy Policy (LINK PAGE) and the Privacy Act 1988 (Cth). By using our services, you consent to your information being shared with relevant third-party partners for the purpose of fulfilling your enquiry.

Amendments

We may update these Terms at any time by posting the revised version on this Website. Continued use after changes take effect constitutes acceptance of the new Terms. We encourage you to review them regularly.

Governing Law

These Terms are governed by the laws of the Commonwealth of Australia. Any disputes arising in relation to the Website or services will be subject to the exclusive jurisdiction of the courts of Australia.

Contact Us

If you have any questions or concerns, please contact us:

Optio Services

info@optioservices.com.au